THE WESTIN KUALA LUMPUR, Kuala Lumpur – Your ideal downtown stay
Hotel Overview
The Westin Kuala Lumpur - Luxury hotel with saltwater pool near Petronas Twin Towers
Located in Bukit Bintang, The Westin Kuala Lumpur is a short walk from Pavilion Kuala Lumpur and a 5-minute drive from the Petronas Twin Towers. The hotel features a saltwater pool, WestinWORKOUT Fitness Studio, and three dining options: The Living Room (all-day dining), Splash (poolside restaurant), and 443 Bar Lounge (craft cocktails). It is the first Marriott International property in Malaysia to replace plastic bottles with a glass water filtration system. Nearby attractions include KL Tower, Merdeka Square, and Aquaria KLCC, accessible via Bukit Bintang MRT Station.
Additional perks of the hotel
Westin Club Lounge with refreshments and evening cocktails
Westin Heavenly(R) Beds and White Tea Bath & Body products
WestinWORKOUT(R) Gear Lending Kits with Hyperice and Bala equipment
Refillable wall-mounted bath amenities and food compost machine
Digital check-in and mobile key access
Rooms
Rooms at The Westin Kuala Lumpur feature Westin Heavenly(R) Beds, White Tea Bath & Body products, and flat-screen TVs. Some rooms include city views, private balconies, or pool access. Executive Club rooms provide access to the Westin Club Lounge with breakfast and evening snacks. All rooms have minibars, tea/coffee makers, and air conditioning.
Other conveniences
iPod docks and sitting areas in select rooms
Private bathrooms with bathtubs and bidets
24-hour room service and daily housekeeping
Mobile dining and guest request services via app
Accessible rooms with roll-in showers and lowered fixtures
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- Coffee shop
- Smoke detectors
- Electric vehicle charging station
- Fire extinguishers
- Key card access
- Key access
Sports & Fitness
- Fitness centre
- Cycling
Services
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Picnic area/ Tables
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Board games
- Children's pool
- Children's play area
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Beach umbrellas
- Sun loungers
- Night club
- Entertainment
- Sun terrace
Room features
- Free Wi-Fi in rooms
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Dressing area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Hotel Location
Guest Reviews & Ratings
The hotel's location is superb, within walking distance to major shopping areas. The rooms, though a bit old, were clean and spacious. The service was exceptional with friendly and helpful staff. The dining experience offered a magnificent variety for breakfast.
I had a wonderful stay at the hotel. The room was very comfortable and spacious for my family of 4. While the rooms are a bit dated and could use some upgrading to maintain its 5-star status, they were still nice and equipped with all the amenities you would expect from a luxury hotel. The service was outstanding, with staff members going out of their way each day to ensure our stay was pleasant and memorable. The location was excellent, right in the heart of Kuala Lumpur, making it convenient for exploring the city. The dining experience was good overall, offering a variety of options, although it was a bit uninspiring at times.
The hotel offers spacious rooms with lounge access featuring a stunning skyline view, but would benefit from a minor renovation. The service was exceptional, making interactions easy and pleasant. The location is excellent, allowing for a peaceful stay while being close to shopping and entertainment. The dining experience was superb, with attentive staff and a wide selection of dishes.
The hotel is conveniently located within easy access to most of KL, with a comfortable king size bed in the room, but the dusty smell and room power issues were a letdown. Local eating and shopping are nearby, but breakfast selection was limited compared to previous visits.
My stay at the hotel was a mix of positives and negatives. The rooms were comfortable, although they had a lingering smell of cigarette smoke and were not ready for early check-in. On the bright side, the rooms came with a nice view and delicious chocolate treats. The service, while friendly and accommodating, had some delays in responding to requests. The location was superb, within walking distance of food attractions and shopping at Pavilion Mall. However, the dining experience was relative and lacked sufficient variety in Eastern food options.
The hotel offers good rooms with great facilities but looks a bit dated. It is conveniently located near shopping malls. The staff provides excellent service and the strategic location makes it easy to explore the city. However, the dining experience could use improvements.
The hotel had nice and large rooms, a good bathroom, and was clean and comfortable. However, it was a bit hard to find, and there was a need for more sound cancellation. The service was welcoming and attentive, though there were some issues with accuracy. The location was great, near Bukit Bintang and the Twin Towers, but cleanliness could be improved. The dining experience was good, with room for quality improvements. Overall, a pleasant stay with some areas for enhancement.
My stay at the hotel had its ups and downs. The rooms were in need of updating and lacked noise insulation, leading to some sleep interruptions from traffic noise outside. However, the modern and spacious amenities on the residential side were a plus. The service was a bit overwhelmed with a big influx of guests at once but the staff was friendly and attentive, making our stay pleasant. The location was excellent for shopping lovers but could be overcrowded with parked cars at times. The dining experience was superb with a good selection and friendly staff, ending a bit too early for my liking.
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